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I use Australia Post for all shipping. I try to have your order packed and ready to send within 48 hours. I will email you when I have shipped your order. Please check the Australia post website for the estimated time for delivery :) Thanks!
As for refunds and returns, if items are damaged I am happy to send a replacement item, or I can refund your money. I will cover your shipping costs in these cases. However if the items are not damaged (eg you change your mind or no longer want the items) I can offer a credit for the store however the return shipping costs must be covered by yourself.
